Privacy Policy

Effective Date: 02 August 2026

At PanchVedam, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products. By using our website, you agree to this Privacy Policy.


1. Business Information

Business Name: Panch Vedam
Brand Name: PanchVedam
Registered Office: 401, 4th Floor, Royal Diamond Building, Opposite SBI, Near High Court Square, Yeshwant Niwas Road, Indore, Madhya Pradesh, India
Customer Care Email: mail@panchvedam.com
Customer Care Number” +91 89892 00123


2. Information We Collect

When you visit our website or place an order, we may collect the following information.

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • City
  • State
  • PIN Code
  • Country

Order Information

  • Order Number
  • Products Purchased
  • Payment Status
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Cookies

Communication Information

  • Emails
  • WhatsApp Messages
  • Contact Form Submissions
  • Customer Support Requests

3. How We Use Your Information

We use your information to:

  • Process your orders
  • Deliver products
  • Verify payments
  • Provide customer support
  • Send order confirmations
  • Send shipping updates
  • Process refunds
  • Improve our website and services
  • Prevent fraud
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Payment Information

Payments on our website are processed through secure third-party payment gateways such as Razorpay.

PanchVedam does not collect or store your:

  • Credit Card Number
  • Debit Card Number
  • CVV
  • UPI PIN
  • Internet Banking Password

Payment information is securely processed by authorised payment gateway providers.

5. Cookies

We use cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Store user preferences
  • Analyse website traffic
  • Enhance customer experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Analytics

We may use analytics tools to understand how visitors use our website. These tools may collect anonymous information such as:

  • Device Type
  • Browser
  • Country
  • Pages Viewed
  • Time Spent on Website

This information helps us improve our services and customer experience.

7. Marketing Communication

With your consent, PanchVedam may send promotional emails, offers, product updates and wellness information. You may unsubscribe at any time through the unsubscribe link or by contacting our customer support.

8. Sharing of Information

We may share your information only with trusted third parties when necessary, including:

  • Courier Partners
  • Payment Gateway Providers
  • Website Hosting Providers
  • Technical Service Providers
  • Government Authorities (where required by law)

We never sell or rent your personal information.

9. Data Security

We implement appropriate security measures, including:

  • SSL Encryption
  • Secure Website (HTTPS)
  • Secure Payment Gateway
  • Restricted Access to Customer Information
  • Regular Security Updates

While we strive to protect your information, no internet transmission is completely secure.

10. Data Retention

We retain customer information only as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business records
  • Comply with legal requirements

Information that is no longer required may be securely deleted.

11. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete your account (subject to legal requirements)
  • Withdraw marketing consent

To exercise these rights, please contact us.

12. Children’s Privacy

Our website is intended for users aged 18 years or above, or those using the website under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children.

13. Third-Party Websites

Our website may contain links to third-party websites. PanchVedam is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of such websites before providing personal information.

14. Changes to this Privacy Policy

PanchVedam reserves the right to update this Privacy Policy at any time. Any changes will be published on this page along with the revised Effective Date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

PanchVedam: 📍 401, 4th Floor, Royal Diamond Building, Opposite SBI, Near High Court Square, Yeshwant Niwas Road, Indore, Madhya Pradesh

📧 mail@panchvedam.com

📞 +91 89892 00123